Categoría FAQ: Property Management

Our commission is 25% + marketing fee which depends of the size of your property. We are one the most effective and affordable property management in Tulum because you will save thousands of euros from booking platforms like Airbnb, Booking.com or VRBO due to + 60% of your bookings will come from our own website at 0 cost.

Good news, yes we advertise your property with all of them to keep your booking calendar full. Even if the main focus is always having direct reservations to avoid their commissions. Also, we are one of the biggest client for Airbnb in Tulum, that is why we have a personal account manager who helps us when there is an issue with any guest.

• Electronic locks, having full control of the property.
• Noise monitoring, we avoid parties and bothering neighbors.
• Air conditioning smart thermostats, we save at least 40% of the money invoice in electricity.

When you start working with us, we give you access to the homeowner account where you will have access to your calendar which is always updated.

Yes, our team will ensure your monthly payments are sent promptly, and they are available to assist you with any questions you may have.

Vacation in Tulum has integrated a new AI-based Revenue Management Software. This sophisticated system analyzes billions of data points to determine the optimal nightly price for each property. It’s a crucial element of our business, maximizing property performance by setting the highest possible rates and encouraging longer stays. This not only increases revenue but also reduces operational costs by extending the duration of each booking. With rates customized to market demand and tailored to factors such as weather and local events, homeowners can earn more with us.

Vacation in Tulum has received over 1,000 online reviews on platforms like Google, Trustpilot, and Airbnb.

We pride ourselves on providing exceptional service to our guests, aiming to create memorable experiences. We believe the perfect accommodation should be authentic, offering genuine customer service, high-end properties, and the presence of real locals next door.

r positive experiences lead to more repeat visitors and five-star reviews for your property. After each stay, we encourage guests to leave a review. If anything falls short, we promptly address it with the guests and our local teams to ensure improvement for future stays.

The first step is to get in touch with our Business Development specialist. They will arrange a meeting in your property (we use to ask for photos of the property in advance), see if you home is good fit in our portfolio and go over your tailor made management proposal.

If you choose to work with us, you will sign a management agreement with our lawyer and you will check the permits and licenses to start renting together.

We will request access to the property to do an initial inspection, so our operations team (cleaning and maintenance) will check everything before start renting. We always aim to get your holiday rental ready as soon as possible.

When your home is ready for guest, our team handles everything you need to start making money, like:

• Taking photos and sometimes video (drone is highly recommended).
• Listing the property on all major booking platforms.
• 360 marketing campaign (email marketing, social media, Google, ads, etc…).
• Using our artificial intelligence Dynamic pricing technology leveraging your prices for máximum revenue.
• Reception: Offering the best service to guest.
• Performing professional cleaning and maintenance.
• We send you a monthly wire transfer to your account with the income from your property.

Our homeowners benefit from higher earnings as we capture around 20% in additional reservations directly through our marketed and positioned website.

• We are the highest-rate Property Management company in Tulum on Airbnb with superhost status, managing more than 30+ properties.
• Own booking platform: we are unique on this because +60% of our bookings come directly without paying any commission or any third party involved. This our secret sauce because we make more money than any other company.
• The latest technology, Vacation in Tulum has integrated a new Software of Revenue Management based on Artificial Intelligence. Billions of data points go into determining the nightly price for each home and it is one of the great keys to our business. It squeezes the maximum performance of property by charging the most expensive price possible per night and the longest length of stay, not only earning as much as possible but also saving on operational cost by lengthening the duration of each stay. With rates customized to meet market demand, and tailored to factors like weather and local events, homeowners simply make more with us.
• More benefits, less hassle & Exceptional care for your property, when you hire Vacation in Tulum, you are hiring a professional team dedicated exclusively to marketing and managing your property, taking maximum care of your investment, and obtaining for you benefits higher than you ever thought possible.
• Better Damage protection: We ask to guests for Passport, refundable deposit and credit cards, also we have an insurance (civil liability) which covers +1.000.000€.

You can cancel your Vacation in Tulum agreement any time, just need to honor any reservations that are already booked at your home.